Grievance Redressal Mechanism

The appeal mechanism has been established in the policy statements by all the three State Governments for the redressal of grievances of the PAFs. According to this mechanism, if a displaced person is aggrieved by the decision from any of  the rehabilitation officers in respect of  R&R process, he may appeal to the concerned agency /officer for his proper resettlement within a limited period. Besides, there are independent Authorities in the States specially for redressing the grievances of the PAFs.

Gujarat :

The Government of Gujarat has constituted an independent Grievances Redressal Authority (GRA) on 17.2.1999 for redressing the grievances of PAPs resettled in Gujarat. The Authority has Mr. S.B.Majumdar, retired  Judge of supreme court government of India as the Chairman.

GRA of Gujarat has taken an innovative step in installing a permanent in-house grievances redressal mechanism known as Grievances Redressal Cell (GRC) within Sardar Sarovar Punarvasavat Agency (SSPA). GRC deals with grievances on the basis of applications on the spot through Tatkal Fariyad Nivaran Yojna (TFNY) and through Single Window Clearance System.

Madhya Pradesh :

In pursuance of the Government Notification no. 5-7-27-2-2000-474 of Narmada Valley Development Department, dated 30^th March, 2000, the Government of Madhya Pradesh has constituted an independent Grievances Redressal Authority (GRA) for redressing the grievances in the work of Resettlement & Rehabilitation (R&R) of Sardar Sarovar Project for affected persons resettled and to be resettled in Madhya Pradesh. The Authority has been functioning under the chairmanship of Mr. N.G.Karambelkar , Chief Justice (Retd.) M.P. High Court.

The GOMP has appointed Rehabilitation Assistants and Companion for helping GRA in implementation of R&R progress.

The Government of Maharashtra has constituted an independent Grievance Redressal Authority on 17.4.2000 which has been redressing the grievances in the work of Resettlement & Rehabilitation (R&R) under the Sardar Sarovar Project (SSP). The Authority has Mr. P.S. Brahme , Retired Judge of Maharastra high Court , Mumbai, as the Chairman.